Shipping policy

Shipping Policy

At DaJé, each piece is created with intention, care, and thoughtful construction. To ensure quality and accuracy, please review our shipping policy below before placing your order.

Processing Time

All orders are processed within 30 business days from the date of purchase. This timeframe allows us to carefully prepare, package, and fulfill each order to meet our quality standards.

Please note:

Processing time does not include shipping transit time.
Business days do not include weekends or holidays.
During high‑volume periods or limited drops, processing times may reach the full 30‑day window.

Shipping Time

Once your order has been processed, shipping times will vary based on your selected shipping method and destination. You will receive a confirmation email with tracking information once your order has shipped.

Order Updates

Customers will receive:

An order confirmation email after purchase
A shipping confirmation email with tracking once the order has been dispatched

If your order has not shipped within the 30‑day processing window, please contact us for an update.

Address Accuracy

Please ensure all shipping information is correct at checkout. DaJé is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Delays

While we strive to meet all timelines, delays may occur due to production, carrier issues, or circumstances beyond our control. We appreciate your patience and understanding.